Which action is NOT recommended when communicating with a client who has hearing loss?

• A. Visibly Gain Their Attention Before Speaking
• B. Directly Face The Client
• C. Keep Lights On So The Speaker'S Face Is Well Lit
• D. Put Up Hearing Impairment Sign On Hob Or Door

Answer: (D)

Clear, respectful communication with someone who has hearing loss focuses on making the interaction visually accessible and easy to follow. Gaining the client’s attention before speaking ensures you’re heard and prevents messages from being missed. Directly facing the client supports lip-reading and reading facial expressions, which enhances understanding. Keeping the lights on so the speaker’s face is well lit helps the client see mouth movements and expressions clearly, further aiding comprehension. Putting up a sign that indicates hearing impairment on a stove or door isn’t appropriate because it labels the person and doesn’t improve communication; it can cause embarrassment and stigma and doesn’t address the practical needs of the conversation. Rely on these straightforward strategies—gain attention, face the client, ensure good lighting, speak clearly and at a moderate pace, and check for understanding—often supplemented by written notes or assistive devices when needed.